Frequently Asked Questions

Everything you need to know about your Oh Ramona experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale.

How do I find my perfect fit?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking our 'Fit Notes' section for specific garment measurements.

Are your materials sustainably sourced?

Oh Ramona is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and deadstock fabrics to minimize our environmental footprint.

Can I change or cancel my order after it's been placed?

Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options via Afterpay and Klarna.